Privacy Policy
Last updated: January 12, 2025
1. Information We Collect
We collect information you provide directly to us when you create an account, purchase services, or communicate with us. This includes:
- Name, email address, and contact information
- Payment information (processed securely through our payment providers)
- Server configuration and usage data
- Communication history with our support team
- Technical information such as IP address, browser type, and device information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
- Detect and prevent fraud and abuse
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, and safety of VPSoto, our users, or others
- In connection with a merger, sale, or acquisition
- With your consent or at your direction
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal purposes.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict certain processing of your information
- Port your data to another service
- Withdraw consent for processing based on consent
To exercise these rights, please contact us at privacy@vpsoto.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, see our Cookie Policy.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
VPSoto, Inc.
Email: privacy@vpsoto.com
Address: 123 Cloud Street, Tech District, San Francisco, CA 94103